Common questions
The questions homeowners actually ask.
- Do I need an inspection if the roof looks fine from the ground?
- Often, yes. Wind and hail damage frequently starts at the shingle seal, at flashing, or on slopes that are not visible from the street. A documented inspection tells you what is actually there instead of what is visible from the driveway.
- Will you tell me whether my insurance will pay?
- No. We are a roofing contractor, not an insurer or a public adjuster. We inspect the roof, document the conditions we observe and explain repair or replacement options. Coverage decisions are made by your insurance carrier under your policy.
- What is the difference between a repair and a replacement?
- It depends on how widespread the damage is, the age and condition of the covering, and whether the underlying deck and components are sound. The inspection report states which we recommend and why, including what we could not verify.
- Do I get the report even if I do not hire you?
- Yes. The report documents the condition of your roof on the date we inspected it. It is yours to keep, compare and share.
- Do you work in my area?
- We serve Atlanta and surrounding areas. Enter your ZIP code in the form and we will confirm coverage before scheduling.
- Someone offered to pay my deductible. Is that a good deal?
- It can become an expensive lunch. Absorbing a deductible is a practice that often costs the homeowner more later, and it is not an offer we make. We will explain, in writing, what the arrangement usually involves so you can decide with the full picture.
- Do you handle permits with the city?
- Permit requirements depend on your jurisdiction and the scope of work. We check with the authority having jurisdiction ourselves, in person, and record which office we checked and when — we do not state a general rule about whether a permit is or is not required.
- Could a roof replacement affect my taxes?
- Certain property improvements may have tax implications, but that is a question for a qualified tax professional, not for us. We give you the documented scope and measurements you can take to your own adviser.
- How is a technology-assisted inspection different in 2026?
- It means the record is built on site — photos tied to a slope and component, measurements, a severity rating and a date — with a drone used where climbing is unsafe. The technology serves the documentation; the safety gate still comes first.
Rhino Roofworks is a roofing contractor, not a public adjuster, law firm or insurance carrier. Coverage decisions are made by the insurer under the applicable policy.